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Driving Customer Insight and Engagement

We offer a range of digital, mobile-friendly solutions to help increase customer understanding, engagement and loyalty. From beautifully designed surveys to sales promotion and loyalty programmes, our solutions are simple to implement and highly engaging.

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Customer Satisfaction

surveys (CSAT)

Measuring customer satisfaction helps you understand those areas needing improvement and optimisation. It’s a great indicator of customer advocacy and loyalty.

Net Promoter Score (NPS)

Understanding how likely your customers are to recommend your product or service to their friends, family or colleagues is a hugely powerful way to measure customer engagement and advocacy.

Feedback Surveys

Whatever you want to get feedback on, be it an event, a new product or service or even marketing materials, we can create the perfect online survey for you. Giving you the insight you need.

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Sales Promotion

If you're looking to reward customers for purchasing your products or services, we provide instant win, prize draws and spin to win's to help drive sales.

Loyalty Solutions

We offer a simple and effective loyalty and membership solution for your business. It's simple to set-up and doesn't require any EPOS integration.

Coaching Apps

If you're a coach or personal trainer, we can provide a convenient solution to allow you to share video and content with your clients.

Key Benefits

  • Our solutions are designed to be mobile-friendly and incredibly user-friendly

  • We offer affordable, quick and easy to implement solutions 

  • We do all the hard work - from designing the survey to reflect your corporate branding to setting up the scheduling and delivery, leaving you free to focus on your day job

  • Include video and imagery where need. Often an introductory video from a Director really helps drive participation and engagement

  • Target your audience via a link, QR code or via our texting service

  • Access live reports to give you ongoing updates and insight,

  • Receive reports automatically via email every hour, day or week.

  • We operate under the strict rules of the Market Research Society

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