We make collecting customer feedback affordable and easy.
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Whatever you sell, wherever you sell it, we can help you gather independent customer feedback at every point in your customer's journey.
Listen
You choose when you want to hear customer feedback and we'll help you tailor your message at the right time and in the right way to optimise customer responses and engagement.
Learn
From the powerful insight you collect, you'll be able to refine your offer to better meet the needs and expectations of your target audience at all points in your customer journey.
Love
By delivering what your customers want, you'll increase brand trust and loyalty, resulting in a positive impact on your sales and bottom line. And all because you simply listened.
How it works
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Deliver
You choose when you want to approach your customer for feedback. This request for feedback via email can be sent out by you or from RatingStar on your behalf.
Display
With RatingStar you can promote your average star rating score across your website as well as the ability to highlight your favourite reviews. We will also help you set up a web page showing all of your ratings with the ability to display your comments back for every RatingStar review you receive.
Data
Receive daily reports giving you crucial insights to allow you to respond to customer ratings and reviews.